Browse our blogs

What matters most: eliminating effort within social housing

Everyone’s been there. You contact a company, only to be put on hold – despite being told that your call is important. Or you’re left waiting all day for a package that arrives the following morning.

Why we need to be talking more about financial wellbeing

With 9M people in the UK currently in debt, and 5M having less than £100 in savings its evident that financial wellbeing should be something we’re talking about.

How to undertake a complaints process review in social housing

Recently, we were asked a killer question about undertaking a complaints process review with a view to mapping the customer journey. It’s something we’re being asked to do more frequently with clients, and it’s always really interesting.

Harnessing data to improve graduate outcomes: Working Futures

The final in our series of graduate outcome blogs to support universities’ awareness, understanding and use of labour market data looks at the ‘Working Futures’ series.

Harnessing data to improve graduate outcomes: Planning for Success

In advance of next week’s Westminster Insight Graduate Employability Conference, we wanted to use the latest in our series of graduate outcome blogs to turn attention to a fascinating study that our Higher Education team conducted a few years ago.

Harnessing data to improve graduate outcomes: learning analytics

Our Higher Education team have a long history of harnessing data to improve graduate outcomes.

Harnessing data to improve graduate outcomes: Employer Skills Survey

As we look forward to the Westminster Insight Graduate Employability Conference on 29th October 2019 we are running a new blog series exploring different data sources that universities can use to shed light on the provision that they offer.

Preparing for the Social Housing White Paper

In the first blog of our Social Housing Green Paper series we discussed the five core themes aimed at rebalancing the landlord-tenant relationship. We then explored benchmarking in social housing, highlighting why one size doesn’t fit all.

Benchmarking in a Post-White Paper World

The second blog of our Green Paper series will be discussing benchmarking concerns and explaining why, in this example, one size doesn’t fit all.

A New Deal for Social Housing: Implications for Social Housing Providers

The Government is very open that the Social Housing Green Paper was driven by the 2017 tragedy at Grenfell Tower.

DfE’s 2019 Employer Skills Survey in full swing

We are delighted that this year’s Employer Skills Survey (ESS) is in full swing, with our interviewing services team busy speaking with respondents from around the country.

Making time to make a difference

Something we’re committed to at IFF is providing a positive work culture, where our team are engaged and are given opportunities to develop, both professionally and personally.