2020 has been one of the most challenging years to date for the higher education sector. Hit hard by the pandemic, universities have had to grapple with a change to remote or blended teaching, a financial hit, uncertainty around A-level exam results and infection spikes and student experience challenges when autumn term began. Facing such challenges amid changing student (and parent) expectations, with an inhospitable labour market, there has never been a greater need for evidenced-based decision making.
We help universities, HE organisations and policy makers gain crucial insight to better support students before, during and after their higher education experience.
“It is a real pleasure working with IFF on the largest annual social survey in the UK. Their ability to adapt, attention to detail and adherence to principles of good practice in research have led to the establishment of a strong foundation for Graduate Outcomes. Good communication within the organisation and with HESA as their client has enabled us to tackle challenges in a timely manner while meeting critical deadlines. Being a solution-oriented organisation, IFF have made a significant contribution towards the successful customisation of the CATI system, in order to meet the most complex requirements of this survey.”
Neha Agarwal, Head of Research & Insight, HESA