As social researchers we have a genuine interest in changes that impact the way we live, work and interact. Whether that’s changing policies, new innovation or changing perceptions, the impacts are interesting to explore and discuss. Which is where our research blog comes in.
Have a read of some of our recent articles and thought pieces, sharing research news and sector-specific content covering the different sectors we support.
If you’re looking for something relevant to your sector you can filter using the options below.
The importance of sharing positive customer feedback with staff
Why it’s important to understand and communicate your survey results
HM Treasury (HMT) has published evaluation results from the PrizeSaver pilot scheme
The 5 benefits of customer journey mapping your complaints service
What is two-way customer journey mapping?
Innovation and knowledge development in occupational health
Providing insight into claimants’ experiences of ESA and PIP
Flexible Operating Hours Evaluation results published
Finding the best way to communicate with your customers
When life presents unexpected choices
Trust and transparency are the new key drivers of satisfaction
The Equality and Human Rights Commission publishes results of restraint in schools inquiry
It’s not just about getting a well-paid job
Looking through a different lens
Our report on employer skills needs in Scotland is published
Post-Qualification Admissions: What do students think?
Post Qualification Admissions and the tale of two (and a half) models
Evaluating In-Depth Assessments (IDAs) for the Regulator of Social Housing
The revival of the ‘big four’ in international student mobility
Understanding the experiences of unaccompanied asylum-seeking children joining family in England
Reframing the student accommodation compensation debate
Creating a culture of inclusivity in research
Equality, diversity and inclusion in research: Understanding the current picture
International Education Strategy: re-visited
Your Social Housing White Paper questions – answered by The Housing Ombudsman
Building online student communities: best practice for effective research
BEIS launch research into social housing decarbonisation
Compensating the Covid class
A housing hero: The Housing Ombudsman is here to help
The university challenge: student retention in a Covid world
Resident engagement is central to social housing regulation
Your Social Housing White Paper questions – answered by The Regulator
The Social Housing White Paper – what’s changing?
Higher education insight guides: recently published
What do graduates do?
The Social Housing White Paper: Next Steps for Landlords
How is customer experience (CX) changing in social housing?
Getting started with your CX strategy in social housing
How to create great customer experiences in social housing
Landlords are learning lessons from the Covid-19 lockdowns
Employer Skills Survey (ESS) results published
The business case for baselining your STAR survey
IFF Research celebrates winning MRS Operational Excellence award
Deliver research in-house or outsource? Weighing up the pros and cons
Apprenticeship Employer Incentive Scheme research published
Job Retention Bonus unlikely to be a factor in retaining jobs, say UK businesses
DfE’s 5-year Child and Family Social Worker study Wave 2 results published
Social housing white paper: Likely implications of the pandemic
Graduate Outcomes results published
Research highlights threats to occupational health provision
Doing more with less: practical solutions for housing providers
Measuring return on investment in housing research
Research findings on the impact of the COVID pandemic on UK business
The impact of the coronavirus on social housing: Part 2
Customer journey mapping in social housing: See your services through your customers eyes
45% of the UK workforce furloughed amid COVID-19 pandemic
Evaluating processes and impact in social housing
Coronavirus in social housing: sharing solutions
Half of UK businesses very concerned about the impact of Coronavirus
Large scale apprenticeship evaluation research for DfE recently published
Listening widely: Engaging with geographically dispersed residents
Adjusting to a new normal: protecting your wellbeing
How can social housing providers tackle stigma?
From Engagement to Action: Bringing About Positive Change in Social Housing
Shining a light on student accommodation
Improving financial wellbeing: MaPS’ launch 10 year strategy
How to write an effective research brief
Perception is reality: Why reputation matters in social housing
The heart of the matter: measuring your Customer Trust Score
Realising the value of volunteering
Scottish Employer Perspectives Survey: 2019
Looking back and looking ahead: The IFF Research Year in Review
Solving Research & Policy Problems Creatively
What matters most: eliminating effort within social housing
Real-world practicalities of survey research at Middlesex University
Why we need to be talking more about financial wellbeing
The Elephant in the Room: Talking about Money and Pensions
How to undertake a complaints process review in social housing
Harnessing data to improve graduate outcomes: Working Futures
Harnessing data to improve graduate outcomes: Planning for Success
Harnessing data to improve graduate outcomes: learning analytics
Harnessing data to improve graduate outcomes: Employer Skills Survey
Examining employment and skills challenges in the construction sector
Preparing for the Social Housing White Paper
Benchmarking in a Post-White Paper World
A New Deal for Social Housing: Implications for Social Housing Providers
Launch of Creative Spark Year 2
Investigating a new educational landscape with Creative Spark
DfE’s 2019 Employer Skills Survey in full swing
Landmark new study publishes first insights to help keep children safe
Making time to make a difference
What does it take to be a market researcher?
How lenders can better support the high street mortgage broker
Entrepreneurs with disabilities need more support – Findings of an IFF Research report, commissioned by the DWP
IFF Research and Voluntas Join Forces to Improve the Quality of Housing Provision
Paying for Postgraduate Study – Findings from our evaluation of The Master’s Degree Loan Scheme
IFF’s stakeholder perception audit report published by the Nursing and Midwifery Council
Data re-sight: the answer for HE strategic planning?
Tackling graduate unemployment in Wider Europe
What employers want: Understanding the employer perspective on graduate skills
Seeing beyond the Fog: University Horizon Scanning of the Future Labour Market
Reflections on the use of labour market data in Higher Education (HE)
IFF Research leads redevelopment of the UK Employer Skills Survey for the Department for Education
IFF’s report on Corporate Strategy and Stakeholder Research published by the General Medical Council
IFF’s sixth report on research among post-16 providers published by DfE
IFF’s School Snapshot Study report published by the DfE
Deciding where to study – Findings from IFF’s high profile evaluation of the TEF
“Putting customers at the heart” in Financial Services organisations
Seven aspects of engagement pilot (Qualitative Evaluation) – Findings from IFF and the University of Derby published by the Department for Education
Social inequality in a post-truth world: How evidence could have turned the referendum
Creative Spark: IFF’s Elizabeth Shepherd contributes to Higher Education Enterprise event in Georgia
A collaborative search for equality: IFF’s crucial Pregnancy and Maternity Discrimination findings shared at Brussels seminar
Perceptions of the UK’s unique Higher Education offer – views from international students
Delivering effective tracking surveys in financial services
Financial Services Forum Event: The future is bright for Challenger Banks
Investigating alternative provision – Findings from high profile IFF study published by the Department for Education
IFF Seminar: Dividing Lines The Role Of Evidence In Reducing Social Inequality
Delivering agile insight: IFF’s approach to fast and flexible Financial Services research
IFF ‘Highly Commended’ at the MRS Operations Awards for Best Data Collection (Online)
IFF works with EAIE to launch comprehensive study on the state of internationalisation in Europe
ESS 2017: The UK Employer Skills Survey has been published by the Department for Education
IFF nominated for two MRS Operations Awards for Data Collection (Online and Telephone)
One company: IFF’s move to London Bridge represents more than just a change of scenery
IFF launches ‘Bright Ideas’ Financial Services insight portal
A global comparison of national student surveys: IFF at the Advance Higher Education Training and Learning Conference
The Truth About Research – How to uncover what people really think?
Can effective financial decisions be made without human interaction?
IFF’s experienced team experience the FS Customer Experience conference!
IFF Seminar: The Truth About Research – How to uncover what people really think?
The Role of Robo-Advice in the Investment Market
IFF Research is sharing research insights hot off the press at the Financial Services Customer Experience conference
Measuring the quality of a Higher Education experience: a complex product co-produced by the consumer
50 years in the making: IFF’s journey from 1965 – 2018!
IFF hire super 6 in a busy April!
Moving on to bigger and brighter things! IFF will be moving premises in May 2018
What is the best way to approach qualitative research? Is it time to get “Back to Basics”?
Department for Education publish two user experience reports featuring research from IFF
Digital consumers shine a light on future pension needs
Feeling the love: Feedback from some of our not so secret admirers
Keeping it real: Key considerations for engaging, empowering and inspiring Generation Z
IFF expands their Higher Education team with hire of new Director
What have smart speakers, Open Banking and a Paul Hollywood bread bin got in common?
Video: Understanding ESS: A practical guide to using Employer Skills Survey data
The changing shape of digital financial consumers
Does relationship advice help new parents overcome a decline in relationship quality?
Apprenticeships: Lessons from the 2017 Evaluation survey
IFF Research launches its Fintech Beacon: How to really understand the new digital-only customer?
The 2017 MRS Awards: A glitzy and glamorous evening but IFF come away empty handed
All we want for Xmas this year is an MRS Best Place to Work Award
Research futures seminar summary: The future is closer than you think – what technology means for research
Millennials running UK businesses are better prepared for the future
Will Robots Take My Job? Future Skills and the 4th Industrial Revolution
Why aren’t consumers open to Open Banking?
IFF make two senior appointments to Learning and Skills team
IFF Seminar: The Future is Closer Than You Think – What Technology Means for Research (23rd November 2017)
How can you use insight from businesses to improve upcoming events and conferences?
State of the Nation 2017: Careers and Enterprise Provision in England’s Schools report published
Results from large-scale survey conducted by IFF, on behalf of CITB, have been released
High demand, not enough access: The road to growing the UK retail impact investment market
Former Ipsos Director, Georgina Clarke, joins IFF’s Financial Services team
Conference review: IFF deliver two workshops at the AGCAS Annual Conference 2017
IFF sponsor Crystal Palace U14 Ladies Academy of Excellence 2017/18
What is an omnibus survey?
Longitudinal DLHE survey published by HESA
‘Achievers and leavers: Barriers and opportunities for people entering construction’ Research from IFF used to inform CITB white paper
The Oppies are back! Return of IFF sponsored MRS Operational Awards
How can market research reduce commercial risk?
Apprenticeship pay, minimum wage rates and why these matter
New report published: Understanding the experiences of over 50s following redundancy
News: Apprenticeship numbers likely to fall
UK Employer Perspectives Survey 2016
Benefits of a telephone survey vs. online panel
A robust guiding principle in a turbulent time?
How the HE Sector responds to Brexit
Conducting B2B market research on a small budget
Harnessing insights in Financial Services
Evidence Matters Event Summary
The Art of Translating Evidence
A healthy future for healthcare research
Graduates’ career planning outcomes
Assessing communications in Financial Services
3 key considerations for online qualitative research
4 Key Concerns about the Pension Dashboard 2017
Apprenticeships across the UK
Graduate Employment Conference Review
Education and Skills in 2017
Retirement choices: No perfect answer
The role of evidence in uncertainty
The opportunities presented by uncertainty
Londoners’ reliance on their homes in retirement
How will employers respond to the apprenticeship levy?
Skills gap in the construction sector
UK regulations and business success
Assessing the role of evidence in times of uncertainty
National Student Survey update
Making a difference at IFF Research
IFF Values: Being Human First
Unique Insight into Welsh Businesses Published
IFF shortlisted for two MRS Operations Awards
IFF Values: remaining impartial in the research industry
Intro to the Teaching Excellence Framework
EHC Experience pilot survey results
Predicting the Future in Uncertain Times
Remaining impartial in the research industry
How will UK businesses react to Brexit?
Brexit – What next for the UK?
IFF Directors predict the outcome of the EU Referendum
To Remain or to Brexit: Business opinions
IFF Report on Enterprise Finance Guarantee
Careers Education and Advice Forum update
Growth continues at IFF Research
Effective usability testing and the future of UX
Benefits–in-work conditionality for Universal Credit
SFA / BIS Apprenticeship dissemination event
4 tips for creating an effective partnership
How policy change is impacting retirement saving
The Lifetime ISA impacts
Maternity discrimination report published
Business opinion increasingly divided over EU future
An innovative approach to employer research
The Employer Skills Survey: the largest B2B survey in the world
The Employer Skills Survey: Learning about the skills market
2 million UK workers are working below their potential
The largest B2B survey in the world?
All about the Apprenticeship Levy
Investing in mental and physical healthcare
ESS15: The launch of the Employers Skills Survey
Offering Private Medical Insurance as a benefit
How small changes can make a difference for respondents
Professional service providers need to think small
IFF wins MRS Healthcare Research Award
The dangers of caution in retirement planning
ISBE Conference Review
IFF Business Omnibus update
How are pension reforms changing retirement?
How banks can help Britain’s small businesses?
Support, don’t sell: Banks must add value if they wish to rebuild trust
All to play for as businesses split over EU debate
IFF Report: Annual Tax on Enveloped Dwellings
The NHS in 2015: The Health & Care Innovation Expo
SMEs, Exports and The Bribery Act
Tube Strikes: Public perceptions
Apprenticeships from the employer perspective
IFF celebrates 50 years
Improving Financial Literacy
The July 2105 Budget and the research industry
IFF Conference Review
IFF Conference Review: Innovation and insurance
Challenging stereotypes in welfare
IFF Celebrates 50th Birthday
The competitive spirit
Improving care for dementia sufferers
Illuminating the needs of employers
A necessary burden
