“Putting customers at the heart of the business” What does this mean for Financial Services organisations?
This is a phrase that is used across so many organisations these…
Seven aspects of engagement pilot (Qualitative Evaluation) – Findings from IFF and the University of Derby published by the Department for Education
The findings from IFF’s qualitative evaluation of the seven…
Social inequality in a post-truth world: How evidence could have turned the referendum
Social inequality has been a part of life for as long as humans…
Creative Spark: IFF’s Elizabeth Shepherd contributes to Higher Education Enterprise event in Georgia
IFF’s Elizabeth Shepherd is providing a UK sector overview…
A collaborative search for equality: IFF’s crucial Pregnancy and Maternity Discrimination findings shared at Brussels seminar
IFF’s Pregnancy and Maternity-Related Discrimination and Disadvantage…
Perceptions of the UK’s unique Higher Education offer – views from international students
A new report published today by IFF Research, conducted in partnership…
Delivering effective tracking surveys in financial services
Is your tracker just a tick box exercise for the organisation…
Financial Services Forum Event: The future is bright for Challenger Banks
On October 17th IFF Research’s Associate Director, Chris O’Brien,…
Investigating alternative provision – Findings from high profile IFF study published by the Department for Education
We’re delighted that the findings from IFF’s large-scale,…
IFF Seminar: Dividing Lines The Role Of Evidence In Reducing Social Inequality
We are very excited to announce that IFF's next event Dividing…
Delivering agile insight: IFF’s approach to fast and flexible Financial Services research
Increasingly, our financial services clients stress the need…
IFF ‘Highly Commended’ at the MRS Operations Awards for Best Data Collection (Online)
What a fabulous, festive and fun-filled evening at the MRS Operations…
IFF works with EAIE to launch comprehensive study on the state of internationalisation in Europe
Today marks the launch of the 2nd EAIE Barometer, the research…
ESS 2017: The UK Employer Skills Survey has been published by the Department for Education
We’re delighted that the report for the flagship study, the…
IFF nominated for two MRS Operations Awards for Data Collection (Online and Telephone)
We are very pleased to announce that IFF Research has been nominated…
One company: IFF’s move to London Bridge represents more than just a change of scenery
We are now well and truly settled into our London Bridge office…
IFF launches ‘Bright Ideas’ Financial Services insight portal
IFF’s Financial Services team have launched a new central insight…
A global comparison of national student surveys: IFF at the Advance Higher Education Training and Learning Conference
IFF’s Elizabeth Shepherd assessed the impact of teaching at…
An evening of truth and lies: ‘The Truth About Research – How to uncover what people really think?’ – IFF event summary
Trying to understand what people think and how they behave goes…
Can effective financial decisions be made without human interaction?
Last week’s Customer Experience Financial Services conference…
IFF’s experienced team experience the FS Customer Experience conference!
IFF’s Financial Service team arrived bright and early at this…
IFF Seminar: The Truth About Research – How to uncover what people really think?
“The trouble with research is that people don’t think how…
The Role of Robo-Advice in the Investment Market
Consumers are engaging with new digital banking providers for…
IFF Research is sharing research insights hot off the press at the Financial Services Customer Experience conference
Delivering a positive customer experience, across all areas of…
Measuring the quality of a Higher Education experience: a complex product co-produced by the consumer
Higher education is a complex experience, offering an intensive,…
50 years in the making: IFF’s journey from 1965 – 2018!
With just over a week until IFF’s office move we have been…
IFF hire super 6 in a busy April!
IFF Research have appointed 3 new Research Managers, Daniel Salamons,…
Moving on to bigger and brighter things! IFF will be moving premises in May 2018
We are very excited to announce that this May IFF is moving to…
What is the best way to approach qualitative research? Is it time to get “Back to Basics”?
I’m not referring to early 1990’s Conservative policy or…
Department for Education publish two user experience reports featuring research from IFF
The Department for Education has just published the findings…
Digital consumers shine a light on future pension needs
Pensions are not considered at the vanguard of technological…
Feeling the love: Feedback from some of our not so secret admirers
We love our clients and we always appreciate their feedback but…
Keeping it real: Key considerations for engaging, empowering and inspiring Generation Z
Last week IFF attended the MRS Kids and Youth research conference…
IFF expands their Higher Education team with hire of new Director
IFF Research have recruited former British Council Director Elizabeth…
What have smart speakers, Open Banking and a Paul Hollywood bread bin got in common?
We recently completed a short survey with our Fintech Beacon…
Video: Understanding ESS: A practical guide to using Employer Skills Survey data
The Employer Skills Survey is one of the largest B2B surveys…
The changing shape of digital financial consumers
Until recently we would tend to associate users of digital banking…
Does relationship advice help new parents overcome a decline in relationship quality?
An evaluation of perinatal pilots for the delivery of relationship…
Apprenticeships: Lessons from the 2017 Evaluation survey
There have been positive results from the latest Evaluation surveys…
IFF Research launches its Fintech Beacon: How to really understand the new digital-only customer?
Unless you have been living under a rock recently, you’ll have…
The 2017 MRS Awards: A glitzy and glamorous evening but IFF come away empty handed
The Market Research Society pulled out all the stops for this…
All we want for Xmas this year is an MRS Best Place to Work Award
Hollywood may have rolled out the red carpet back in September…
Research futures seminar summary: The future is closer than you think – what technology means for research
The third event in IFF’s seminar series, The Future is closer…
Millennials running UK businesses are better prepared for the future
Our recent Business Spotlight results show that millennials that…
Will Robots Take My Job? Future Skills and the 4th Industrial Revolution
Last month IFF was lucky enough to be invited to present our…
Why aren’t consumers open to Open Banking?
The financial services industry sees open banking as an exciting…
IFF make two senior appointments to Learning and Skills team
IFF Research have added to the recruitment of Georgina Clarke…
IFF Seminar: The Future is Closer Than You Think – What Technology Means for Research (23rd November 2017)
As we move deeper into the digital age we are presented with…
How can you use insight from businesses to improve upcoming events and conferences?
The events industry faces a number of challenges. With the ongoing…
State of the Nation 2017: Careers and Enterprise Provision in England’s Schools report published
A major new report has recently been published on the state of…
Results from large-scale survey conducted by IFF, on behalf of CITB, have been released
We are pleased to announce that results from a high-profile,…
High demand, not enough access: The road to growing the UK retail impact investment market
Recent research undertaken by IFF Research, on behalf of Big…
Former Ipsos Director, Georgina Clarke, joins IFF’s Financial Services team
IFF Research have recruited former Ipsos MORI Director Georgina…
Conference review: IFF deliver two workshops at the AGCAS Annual Conference 2017
The AGCAS Annual Conference is a key date in the diary for HE…
IFF sponsor Crystal Palace U14 Ladies Academy of Excellence 2017/18
We are proud to announce that IFF are the new training kit sponsor…
What is an omnibus survey?
We all know that the findings from research allow us to make…
Longitudinal DLHE survey published by HESA
We are delighted to see that HESA have published findings from…
‘Achievers and leavers: Barriers and opportunities for people entering construction’ Research from IFF used to inform CITB white paper
Results from two IFF studies for CITB have been used in their…
The Oppies are back! Return of IFF sponsored MRS Operational Awards
IFF has been the principal sponsor of the MRS Operations awards…
How can market research reduce commercial risk?
We have all faced difficult decisions in our professional lives.…
Apprenticeship pay, minimum wage rates and why these matter
The government's introduction of the National Minimum Wage (NMW)…
New report published: Understanding the experiences of over 50s following redundancy
An IFF report on the experiences of older workers (aged 50+)…
News: Apprenticeship numbers likely to fall
The results of work carried out by IFF Research with the Institute…
A rich treasure trove of labour market and skills intelligence from over 18,000 employers…
Today sees the release of the UK Employer Perspectives Survey…
What are the benefits of a telephone survey over an online panel when conducting business market research?
Survey research
There is a growing culture of impatience in…
There is a growing culture of impatience in…
A robust guiding principle in a turbulent time?
Post-election welfare policy: a robust guiding principle in a…
Don’t fear the future, shape it – how the HE Sector responds to Brexit
With the General Election just days away, one of the inevitable…
What are the key factors to consider when conducting B2B market research on a small budget?
B2B Market Research
Assessing the opinions of businesses can…
Assessing the opinions of businesses can…
Harnessing insights for the Financial Services industry
Research that combines flexibility, open-mindedness and rigour…
Evidence Matters Event Summary: A Matter of Facts – The Art of Translating Evidence
IFF’s Evidence Matters seminar series made a bright and colourful…
IFF Seminar: A Matter of Facts – The Art of Translating Evidence (11th May 2017)
Our relationship with facts is conflicted. On the one hand, we…
A healthy future for healthcare research
IFF's innovative healthcare offering sees recognition and…
IFF Report: Graduates’ career planning and its effect on their outcomes
We’re delighted that the much anticipated ‘Graduates’ career…
Pointing to the fresh fruit: Assessing communications in Financial Services
“The problem is we try to unravel the Mighty Infinite using…
Navigating through the noise: 3 key considerations when conducting qualitative research in an online age
When did you last talk to someone who didn’t own a smartphone?…
4 Key Concerns about the Pension Dashboard 2017
IFF's Chris O'Brien discusses the 4 key concerns about the Pension…
Sharing learning about Apprenticeships across the UK
Policy makers have often looked to other countries for lessons.…
Conference Review: Making Every Graduate Employable
“Making Every Graduate Employable” is surely an incontestable…
Education and Skills in 2017: Choices and Consequences
It’s been a turbulent 12 months in the Education and Skills…
Retirement choices: No perfect answer
When conducting focus groups or interviews with consumers, retirement…
Evidence Matters: The role of evidence in uncertainty – Full write-up
In November, IFF hosted a seminar on ‘The Role of Evidence…
Evidence Matters: IFF gathers industry experts to consider the opportunities presented by uncertainty
There is no doubt that 2016 will be remembered as a turbulent…
Londoners’ over reliance on their homes in retirement
The first wave of IFF Research’s ‘Retirement Choices’ syndicated…
New report published: How will employers respond to the apprenticeship levy?
A report on how large employers are likely to respond to the…
Getting into construction. IFF look to explore the experiences of individuals’ entering the construction sector
IFF Research are conducting critical research into skills gaps…
IFF explore whether UK regulations present an obstacle to business success
A report exploring businesses’ views on regulation in the UK…
Evidence Matters: IFF to host seminar assessing the role of evidence in times of uncertainty
We are living in a world of increasing uncertainty. Where the…
The National Student Survey: A missed opportunity for many institutions
How can universities leverage the results of the NSS?
The…
The…
Reflecting on our values: Ensuring research makes a difference
Over the course of this blog series we have presented our organisational…
Being Human First: Success through people and the role of the expert
Last month we kicked off a blog series that reflects on our company…
Unique Insight into Welsh Businesses Published
Published today, the Employer Skills Survey gathered information…
IFF shortlisted for two MRS Operations Awards
The Oppies are back and we are delighted to announce that we…
Reflecting on our values: remaining impartial in the research industry
Articulating the “values” that an organisation or business…
An introduction to the Teaching Excellence Framework
It seems like a whole new era has dawned since the publication…
EHC Experience pilot survey results
The Department for Education (DfE) are undertaking a large scale…
Predicting the Future in Uncertain Times
Thoughts on the IntoWork Conference, Learning & Work…
The challenges of remaining impartial in the research industry
For many organisations developing a set of values can be a challenging…
How will UK businesses react to Brexit?
So, it has happened. We are now in a post-Brexit society. In…
Brexit – What next for the UK?
The dust is still some way from settling after a dramatic night…
Remain or Brexit? IFF Directors predict the outcome of the EU Referendum
On the eve of much anticipated EU referendum we have asked 6…
To Remain or to Brexit: Business opinion on a knife-edge
The latest wave of IFF’s Business Omnibus has revealed…
IFF Report: Review of Enterprise Finance Guarantee published
A review of the Enterprise Finance Guarantee (EFG), featuring…
Careers Education and Advice Forum: The good the bad and the predictable
A very timely and quite interesting conference in late May on…
Growth continues at IFF Research
IFF continues to strengthen across the spectrum through senior,…
Effective usability testing and the future of UX
In an age of rapidly evolving technology and short attention…
The benefit of leaving benefits–in-work conditionality for Universal Credit
"A lot of times people don’t know what they want until…
SFA / BIS Apprenticeship dissemination event
IFF recently presented several research projects at the “Apprenticeship…
Success in numbers: 4 tips for creating an effective partnership
What do you do when your organisation doesn't have the resource…
What’s my motivation? How policy change and a lack of good options is impacting retirement saving
Much of the discussion at the Westminster Business Forums ‘Savings…
The Lifetime ISA: A small step for savers or a giant leap for the pensions ISA?
The Governments latest budget has been the subject of much scrutiny…
A call for change: Pregnancy and maternity discrimination report published
The Equality and Human Rights Commission is calling for urgent…
Business opinion increasingly divided over EU future
The latest wave of IFF’s Business Omnibus has revealed increasingly…
Striving for excellence: An innovative approach to employer research
The 2015 study was the third survey in the series. While continuity…
The challenges of running the largest B2B survey in the world
Three fieldwork contractors; 21 weeks; 91,000 interviews.
The…
The…
Filling in the gaps: What can we still learn about the skills market from employers?
We think the Employer Skills Survey (ESS) gives as reliable and…
Two million UK workers are doing jobs below their potential
This was the fact that stood out for me from the 2015 Employer…
The largest B2B survey in the world?
Welcome to the first in our series of blogs about the Employer…
Apprenticeships, levies…and the Apprenticeship Levy
In a previous blog we asked what levers government have at their…
Bridging the gap between mental and physical healthcare
Government invests almost a billion pounds in funding aimed…
ESS15: The launch of the Employers Skills Survey
“A world class landmark survey…high class intelligence”…
How can insurers convince businesses to offer Private Medical Insurance as a benefit?
IFF’s exclusive research sheds light on the opportunities…
Sweating the small stuff: How small changes can make a difference for research respondents
A few little changes - a welcoming email invite, a smiling…
IFF Research Report: Post-16 institutions omnibus
IFF recently completed work as part of a research report published…
Professional service providers need to think small
Research reveals opportunities for professional service providers…
IFF wins MRS Healthcare Research Award with innovative dementia pilot scheme
IFF Research has won the MRS ‘Healthcare Research Award 2015’…
The dangers of caution in retirement planning
A ubiquitous finding for anyone conducting research on UK pensions…
Marketing trends for 2016 and beyond!
Key findings from this year’s Festival of Marketing
It…
It…
ISBE Conference Review: Excellence in international business leadership
The 38th annual Institute for Small Business and Entrepreneurship…
IFF Business Omnibus: UK Businesses still not sold on Corbyn
Jeremy Corbyn’s emergence as Labour leader has been the…
How are pension reforms changing the retirement journey?
Pension reforms mean new opportunities for those in Financial…
IFF Report: Fairness, dignity and respect in SME workplaces
The Equality and Human Rights Commission have published an…
A healthy future for healthcare research
Last week, IFF's Health and Wellbeing team were nominated for…
How banks can help Britain’s small businesses?
First, how about some good news? The latest results of the IFF…
IFF Report: Enterprise pilots in prisons: evaluation
The Enterprise Pilots in Prisons were a cross-Departmental…
IFF nominated for x2 Market Research Society Awards 2015
IFF Research have been nominated for the Research-live Best…
Support, don’t sell: Banks must add value if they wish to rebuild trust
Positive steps are being taken but do banks have their customers…
All to play for as businesses split over EU debate
The latest wave of IFF’s Business Omnibus has revealed…
IFF Report: Views and behaviours in relation to the Annual Tax on Enveloped Dwellings
Another one of IFF’s high profile studies for HMRC has…
MRS Operations Awards 2015
IFF Report: Victim and Witness Satisfaction Survey
This survey was commissioned by the Crown Prosecution Service…
The NHS in 2015: Thoughts from the Health and Care Innovation Expo
There were mixed feelings at this year’s Health and Care Expo,…
SMEs, Exports and The Bribery Act
Small and medium sized enterprises (SMEs) play a vital role…
IFF Report: European Social Fund Cohort Study (2012–2014)
IFF's European Social Fund Cohort Study (2012-2014) carried…
Tube Strikes: Public perception and the future of trade unions
Are the negative attitudes to strikes fuelled by resentment…
Apprenticeships: Researching the employer perspective
How can the number of employers taking on apprentices be…
Finalists announced for IFF sponsored Oppies!
The finalists for the MRS Operations Awards, recognising training,…
IFF in the News: IFF celebrates 50 years in the research industry with host of new starts
Our recent recruitment drive has seen us take on employees across…
Improving Financial Literacy
Can people be prevented from sleep-walking through important…
How does the July Budget affect the research industry?
There have been plenty of talking points around this year’s…
IFF Report: Pregnancy & Maternity Related Discrimination & Disadvantage
An IFF report published today investigates the prevalence…
IFF Conference Review: Researching the coalition years
Thoughts from this year’s SRA conference (7/07/15)
The…
The…
IFF Report: Gender Pay Data
An IFF report has just been published for the Government Equalities…
IFF Conference Review: Innovation and insurance
The UK Financial Services Experience Awards
Wednesday…
Wednesday…
Challenging Stereotypes: The role of research in revealing welfare’s shades of grey
There is much speculation recently about how the Government will…
IFF Celebrates 50th Birthday
The competitive spirit
Competition law and anti-competitive behaviour
Healthy…
Healthy…
Improving care for dementia sufferers
IFF and Loughborough University evaluate dementia pilot…
Illuminating the needs of employers
Can more be done to engage employers in back to work…
GMC Perceptions Survey
The General Medical Council has just published IFF’s…
A necessary burden
“If you have ten thousand regulations you destroy all…
Out of the Shadows…
Perceptions of any public-facing organisation are hugely influenced…
Women in construction
It's always satisfying when important findings from an IFF survey…
