Department for Education publish two user experience reports featuring research from IFF

The Department for Education has just published the findings of two related studies by IFF Research and University of Derby, that aim to highlight the factors that shape positive user experiences of the EHC planning process, and illustrate good practice in developing EHC plan content.

An Education, Health and Care (EHC) plan sets out the education, health and care support that is to be provided to a child or young person aged 0-25 years who has Special Educational Needs or a Disability (SEND). The studies follow on from a 2016 national survey commissioned by the Department for Education (also conducted by IFF Research and University of Derby) which found variations in how EHC plan recipients experienced the EHC planning process across different local authorities.

The new reports describe the findings of a multivariate analysis of factors affecting satisfaction with the EHC planning process; and of twenty-five face-to-face in-depth interviews with parents involved in the 2016 survey, with the aim of better understanding factors that lead to satisfaction and dissatisfaction with the EHC plan process. Alongside this, University of Derby conducted an evaluation of EHC plan quality focussing on plans provided by 18 of of the 25 parents interviewed.

The evaluation of the EHC plans was conducted by a panel of 10 SEND experts with wide experience as SEND policy advisors, strategic leaders in LAs, specialist advisory teachers, officers in SEN statutory services, Special Needs Co-ordinators, teachers in special and mainstream schools and lecturers.

The full findings can be found on the gov.uk website here.