Support jobs

Data Services Executive

Job Details

Full time

Support

London / Hybrid / Remote

About you

Are you looking for a role to develop your data services skills?

Do you value flexibility, with the ability to work in ways that suit you best?

Would you like to work in a friendly and supportive team, working alongside people who share a passion for making a difference?

We’re looking to develop someone, with full training provided in the software needed to succeed in this role, you must be confident communicating and working with a range of people and have a high level of competence with Excel in particular and computing in general and will be able to cite a range of software that you have experience with.

As you’ll work mainly autonomously, you must be experienced managing your work and ensuring you are motivated to meet deadlines.

We have found that candidates who graduated with a data science/maths/engineering/computer science degree fair well in this position as do candidates with a high degree of numeracy skills.

Our values are key to how we work, we’re looking for somebody that truly aligns with those values and understands the importance of being human first.

Don’t quite tick all the boxes, but still believe you’d add value? We’d encourage you to apply and tell us how.

About the role

This is a development role that sits within our Data Services team and reports into our Head of Data Services. The team is spread across the UK. So you’re welcome to work remotely – as many others do – or to work from our London office or hybridly, as you prefer.

As the Data Services (DS) Executive you’ll work directly with the research team on a variety of projects dealing with varied data, using different, relevant software. You’ll receive specs from the research team and work on all phases of the data services process which includes sampling (Excel respondent data) and analysis (Data reduction in Merlin and SPSS). You’ll work to deadline and budget, building relationships with the research teams and providing timely outputs.

Much of your work will be autonomous but you’ll help with adhoc demands from the DS team where needed. You’ll be able to develop your own style of working and delivery, building on your skills and experience, always with the support of your team.

Key responsibilities include:

  • Managing analysis projects as agreed
  • Ensuring outputs accurate and as specified
  • Accurate quality checking
  • Presenting and explaining all data clearly, as required
  • Keeping teams updated by communicating openly, honestly and frequently
  • Working effectively and in partnership, with clients and suppliers
  • Proactively providing support for other departments and team members

Employee benefits

Competitive remuneration

  • Competitive salary
  • Pension – we’ll match contributions you make up to 5% of your basic salary
  • Holiday – 28 days per year, in addition to bank holidays, with an additional day at 3 years and then 5 years service

Health & wellbeing

  • Paycare healthcare and employee assistance scheme
  • Flexible working policy, with part-time and remote options available. As well as the ability to work around our core hours (11-3), allowing you start earlier or finish later so it works for you
  • Enhanced family leave policies – maternity and paternity

A sociable & supportive culture

  • Quarterly team days and lunches
  • Dedicated social and wellbeing committees who organise events throughout the year
  • Multiple sports and interest groups to join
  • 2 paid volunteering days

About IFF

IFF is an award-winning social research agency, that helps organisations, businesses and individuals to make better informed decisions. We deliver best-in-class social research on topics that really matter, helping shape public policy and informing programmes and initiatives that make a difference to people’s lives.

We’re really proud that time and time again we hear that the best thing about working here is our people. We attract and retain some of the most talented, friendly and interesting people within the industry. People with different ways of thinking and working, but with a shared goal of delivering impactful insight that makes a difference.