Work & Welfare

To be an effective safety net, the benefits system has to provide the support that individuals are entitled to straightforwardly and then, where appropriate, support them to enter or re-enter the labour market as quickly as possible. Policy makers need to understand where systemic barriers exist and how to address them. They also need evidence of which initiatives have worked to help disadvantaged groups enter employment. This has become ever more challenging in the aftermath of the pandemic as the economy adapts and employment opportunities change.

Within the workplace, there are ever-changing shifts in relationships between employers and employees that policy makers need to understand to ensure that the rights of the vulnerable are protected, and that individuals can deliver against their full potential. This includes ensuring that recruitment and employment practices are free from bias.

If you’re looking to understand the operation of the welfare system, evaluate interventions to secure entry to or progress within the labour market, or to explore equality and diversity at work, then we can help you to collect robust evidence to guide effective decision-making.

How we help

Evaluating labour market interventions

From qualitative process evaluations to randomised controls and everything in between, we can help you understand the effectiveness of programmes which help individuals find, or succeed at, work.

Operational research into the delivery of state benefits

Using a wide range of techniques such as customer journey mapping, we can help you understand the experience of securing state support.

Research into employer and employee relationships

With our experience of qualitative and quantitative approaches we can help you explore key themes such as flexible working, contractual relationships, trust and transparency and wellbeing at work.

Understanding diversity and inclusion at work

We have particular expertise in the delivery of research into issues of equal and fair treatment in the workplace.

Why choose IFF Research?

Benefit from our expertise

Research delivered by sector experts, who understand the policy context and the challenges you face

We see research as a partnership

Proven track record as a reliable, agile research partner, able to tailor solutions to ensure you meet your organisational objectives

We understand your challenges

With over 55 years’ experience, we know how to design, deliver and disseminate effective projects, offering you confidence and peace of mind

Our clients

To find out more

Please complete the form to contact our Head of Work and Welfare, Lorna Adams, to discuss your specific research needs.