Illuminating job opportunities at IFF Research

Flexible & remote work opportunities

Remote Telephone Interviewing Job (Home-Working)

Looking for a job with flexibility? With the ability to pick your own shifts, and work from home? Our home-based telephone interviewing jobs offers flexible work patterns, and remote working, while making a difference to our clients, our business and wider society.

We are always on the look out for talented people to join our interviewer team. It’s a great solution for people who need to fit shifts around responsibilities and lifestyles. Or who would prefer to work from home in the current climate.

What makes a good interviewer? You need to be a good listener, articulate and well-mannered, with a positive mindset and a good attitude. Empathy, tact and a calm demeanour also all help to deliver better results.

Here’s a little bit more about the role…

Highly flexible home-based roles nationwide with shifts available for weekday evenings and weekends. And for a fixed period we are able to offer agreements guaranteeing a minimum of 16 or 30 hours per week.

You’ll be engaging with businesses and members of the public in relation to ongoing research projects on behalf of the government, universities and private sector clients. There is absolutely no selling involved!

Full training and support will be provided by our in-house training team as soon as you join us. Then our interviewing services Team Leaders will be on hand to support you through each project and answer any questions you may have.

All you need is a stable internet connection, a computer and a head set, and feel comfortable using different applications. We’ll sort the rest!

Interested in joining our team?

We’re not currently recruiting for telephone interviewing positions. However, if you are interested in joining our team to work as a telephone interviewer, please register your interest by completing the form below, and we’ll be in touch when we resume recruitment to discuss next steps.




Friendly and supportive culture

“Our aim is to recruit and retain the best team, and work hard to create the sort of team we enjoy being part of. Our values of ‘Being Human First’, ‘Impartiality and Independence’ and ‘Making a Difference’ drive all aspects of our company. When we make decisions about anything, from recruitment to team briefings, fieldwork considerations to client engagement, our approach is always led by these values. We strive to ensure an open and friendly work environment where every individual feels welcome and supported, and to provide interesting and meaningful work for our teams.“
Jan, Managing Director

Homeworking and flexibility

“Our homeworking setup means you can work from anywhere in the UK, and you’ll have daily interactions with our experienced, friendly and approachable Team Leaders to help you to settle in. Work is available on weekdays, evenings and weekends, with good hourly rates of pay that is paid fortnightly. All you need is a stable internet connection, a computer and a headset.”
Lawrence, Telephone Interviewing Manager

Great rewards

“IFF is a company that believes in making a positive contribution to the world, and that starts with how we treat our people. We provide an opportunity for everyone to earn a good hourly rate, and we reward high performers with uncapped bonuses.”
Thomas, HR Manager

Support throughout

“Your journey begins with a supportive recruitment process that helps you to quickly become an important member of our team. We want you to be fully equipped to carry out your work, and we provide training, guidance and on-hand support to achieve this goal. Many of our Team Leaders started out within the interviewer team, and are always on hand to help.”
Morayo, Retention & Recruitment Manager

Career opportunities

“We’re passionate about making a difference – and that includes making a positive impact on the lives of our interviewers. I joined IFF many years ago as a Telephone Interviewer, and since then I have progressed through the company, holding many positions including roles in our Data Services Team before becoming Operations Director. Our Interviewing Services Team is made up of a wide range of skilled people, and we always look inwards to identify talented people, regardless of background or experience, to help us to reach our goals.”
Rob Irving, Operations Director

“Working as an Interviewer and Team Leader at IFF is great – it offers me the flexibility to fit other commitments around my work, and it’s also really nice to work in lovely offices with a friendly atmosphere, and to be surrounded by helpful and encouraging colleagues. IFF has always given me the chance to progress, supporting me in many practical ways to advance my career.”

Bimpe, Team Leader

“The staff here are great! Friendly, approachable, and always willing to help. You get a lot of flexibility to choose the shifts you want to work – and the option to work from home is another big plus.”

Lisa, Telephone Interviewer

“Great pay, great bonuses, great flexibility and a great atmosphere – what more can you ask for? I really enjoy working at IFF Research. It’s…. great!”

Mohammed, Telephone Interviewer