Thank you for taking part in a recent research study with IFF Research. This page gives you more information about the legal basis for you taking part, what we do with your data, and the rights that you have.

Q. Is my personal data stored, transferred or processed outside of the UK?

A. No. All of our data storage and processing takes place in the UK.

Q. What data do you keep? Why do you keep it?

A. We keep the responses you, and other research participants gave, when taking part in the research, to allow us to analyse and interpret the data to answer the research questions our clients have asked us to answer (you will have been told the purpose of the study when we asked you to take part). However, all of this data is anonymised: all names and contact details are deleted, and at that point it becomes impossible for us to know who responses come from. You will have been given a date by which we will do this, at the end of the interview or discussion you took part in.

Q. I want a copy of the responses I gave. What can I do?

A. You can request this by filling in the form here. One of our team will reply and tell you what you need to do next. We will reply as soon as we can (always within 30 days, sooner if possible).

Please note that we will be able to meet this request only while we can identify who you are in our data; all data is eventually anonymised and at that point it becomes impossible for us to know who responses come from.

Q. I want to change some of the responses I gave. What can I do?

A. You can request this by filling in the form here. One of our team will reply and tell you what you need to do next. We will reply as soon as we can (always within 30 days, sooner if possible).

Please note that we will be able to meet this request only while we can identify who you are in our data; all data is eventually anonymised and at that point it becomes impossible for us to know who responses come from.

Q. I want to raise a concern about how you are using my data. What can I do?

A. You need to contact the Information Commissioner’s Office. You can find out more here: https://ico.org.uk/concerns/handling/ Please be aware that they will expect you to have tried to resolve your concerns with us first.

Q. I’ve changed my mind about you using my responses. What can I do?

A. You can request this by filling in the form here. One of our team will reply and tell you what you need to do next. We will reply as soon as we can (always within 30 days, sooner if possible).

Please note that we will be able to meet this request only while we can identify who you are in our data; all data is eventually anonymised and at that point it becomes impossible for us to know who responses come from.

Q. I was offered a financial incentive for taking part. Why was this? Are there any ‘strings’ attached to this?

A. We offer financial incentives (a ‘thank you payment’) for people taking part in some of our studies, and not for others. Sometimes payments are offered to you personally; sometimes in the form of a donation to a charity of your choice. This all depends on the amount of time and effort involved in taking part, and on how our client feels about offering a payment. You will have been told about any thank-you payment when you were asked to take part.

There are no ‘strings’ attached to accepting this payment. It doesn’t affect any benefit or tax credit entitlements you have. Even if you have already been given a thank-you payment, you still have the right to drop out of the discussion or interview part-way through; or to ask for your answers to be changed or deleted afterwards (note that we will be able to meet this request only while we can identify who you are in our data; all data is eventually anonymised and at that point it becomes impossible for us to know who responses come from ).