https://www.iffresearch.com/wp-content/uploads/2022/06/housing-hollie.png452975Cristina Mbungahttps://www.iffresearch.com/wp-content/uploads/2015/06/logo_180615.pngCristina Mbunga2022-06-16 14:40:032022-06-16 14:40:03How can we support social housing customers through the cost-of-living crisis?
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https://www.iffresearch.com/wp-content/uploads/2022/03/pexels-shvets-production-7516284.jpg8531280Sara Fernie-Joneshttps://www.iffresearch.com/wp-content/uploads/2015/06/logo_180615.pngSara Fernie-Jones2022-03-17 13:57:202022-03-17 14:01:02Bucking the trend: Futures evidence how staff engagement is key to improving customer satisfaction
https://www.iffresearch.com/wp-content/uploads/2020/10/woman-working-from-home2-1.jpg10811820Sara Fernie-Joneshttps://www.iffresearch.com/wp-content/uploads/2015/06/logo_180615.pngSara Fernie-Jones2022-03-15 04:47:302022-03-15 04:48:27Social housing: The impact of external trends on customer satisfaction
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https://www.iffresearch.com/wp-content/uploads/2021/08/talking-hands.jpg10011500Sara Fernie-Joneshttps://www.iffresearch.com/wp-content/uploads/2015/06/logo_180615.pngSara Fernie-Jones2022-01-28 11:28:122022-01-28 12:17:58Bringing housing providers together to discuss the TSMs
https://www.iffresearch.com/wp-content/uploads/2021/02/In-conversation-with-Ombudsman.jpg8531280Sara Fernie-Joneshttps://www.iffresearch.com/wp-content/uploads/2015/06/logo_180615.pngSara Fernie-Jones2022-01-18 11:09:092022-01-18 11:09:09Discussing the implications of the proposed tenant satisfaction measures
https://www.iffresearch.com/wp-content/uploads/2021/10/family-hands.jpg614921Sara Fernie-Joneshttps://www.iffresearch.com/wp-content/uploads/2015/06/logo_180615.pngSara Fernie-Jones2021-12-15 13:35:542022-04-05 09:18:24Tenant satisfaction measures: our reflections on the proposed new measures
https://www.iffresearch.com/wp-content/uploads/2021/09/roundtable-event.jpg19201280Linda Spindleyhttps://www.iffresearch.com/wp-content/uploads/2015/06/logo_180615.pngLinda Spindley2021-09-23 09:42:102021-10-11 11:18:00Listening and learning from customer feedback – best practice roundtable summary
From Telephone Interviewer to Marketing Assistant: My journey at IFF23rd June 2022 - 
How can we support social housing customers through the cost-of-living crisis?16th June 2022 - 
Scottish Employers’ Perspectives of the labour market in 2021: Scottish Government publishes our research31st May 2022 - 
