At a glance

The Department for Levelling up, Housing and Communities (DLUHC) wanted to find out how effectively their ESOL for Integration Fund (EFIF) had been delivered and what impacts it had for people with no or very little English language skills. A detailed process and impact evaluation helped them to understand whether and how the EFIF had met its objectives. The evaluation found that community-based English language provision funded by the EFIF improved learners’ English skills as well as having wider positive impacts on social integration, confidence and wellbeing.

About the client

DLUHC supports communities across the UK to thrive. The department’s work includes investing in local areas to drive growth and create jobs, support community and faith groups, and oversee local government, planning and housing.

Challenges and objectives

Limited English language abilities often act as a barrier to social inclusion, employment opportunities and integration within local communities. The EFIF was a one-year programme in 30 local authorities, providing community-based English language lessons, and social mixing clubs and activities, to people with no or very little English. The fund trialled a new approach to funding ESOL, adopting a place-based design in line with DLUHC trends for devolving programmes to local areas. DLUHC needed to evaluate the delivery and impacts of the programme.


IFF (working with Byson Purdon Social Research) conducted a process and impact evaluation to help DLUHC assess the outcomes of the programme. This involved the development of a Theory of Change to underpin the design of the evaluation. Before a range of different methods to collect and analyse data including:

  • Analysis of Management Information on programme participation
  • Analysis of pre and post-course English language assessments and survey data
  • Depth interviews with all 30 participating local authorities
  • Deep-dive longitudinal case studies in 12 of the local authorities, including depth interviews with course tutors, social club volunteers and learners.


The EFIF saw positive results. Around one-quarter (24%) of learners moved up at least one level in English speaking and listening, with 16% moving up at least one level for reading and 18% for writing. Taking part also led to improved social integration among learners, who reported more frequent social interactions in English at the end of the course, and, among parents, more confidence talking in English to staff at their child’s school.

This was supported with qualitative evidence. Many learners described feeling more confident speaking English in the local supermarket or pharmacy, booking GP appointments and using public transport. They also reported wider outcomes like reduced social isolation, improved mental health, and increased motivation to progress in learning. DLUHC allowed the funding to be responsive to local needs to change delivery, in the light of Covid-19 challenges. Other key components that underpinned the positive outcomes observed were:

  • The use of Level 5-qualified ESOL tutors; which was important in the context of needing to adapt the curriculum and move delivery online because of Covid-19.
  • Community-centred recruitment and the use of community spaces for delivery.
  • Relevancy of course content to the local context, and the ability to tailor it to learners’ needs.
  • Supporting learners’ access to, and use of, digital learning to enable provision to continue despite Covid-19 restrictions.