Laura Hilger Researcher

I’m Laura Hilger

Lover of travel, good food/wine and a nice country wander

A little bit of what I do

With a background that spans the public and private sectors in the UK and abroad, my experience is varied and vast. I am just as comfortable digging around a dataset as I am moderating focus groups, workshops and ethnos – and don’t forget my love of a good literature or evidence review! My true passion is in complex mixed-method, multi-phase strategic research projects that allow me to triangulate and synthesise vast amounts of data from different methods to develop a coherent, considered and robust outcome. In recent years, my focus has been shifted definitively back to my roots in social research, conducting political and social research in the US and UK, currently for the likes of the British Council, BEIS, Department for Education and Government Equalities Office.

What I have achieved

To date, I have conducted research in c. 20 countries around the world – on topics ranging from politics and social issues, to insurance and personal finance, to personal care, beauty and health. In my past work life, I completed customer segmentations for clients ranging from AXA and Kerry Foods to the Home Office, run brand and experience trackers for O2, the Post Office and Virgin Money, and conducted strategic programme and policy development research for BIS, HMRC and the Home Office. Since joining IFF in 2018, my portfolio has included a range of large-scale programme evaluations and strategic portfolio development projects for the British Council, evaluation scoping and strategy for a BEIS-funded programme, leading a large-scale study on workplace sexual harassment for GEO, and completing a large-scale data audit and portfolio strategy study for the University of East London.

I hold an MSc in Social Research Methods from the London School of Economics and am now embarking on a Doctorate in Policy Research and Practice from the University of Bath.